Terms & Conditions




(1) Within the business contact between IWA (Scholtz & Mileti GbR) and the customer, the following

the following General Terms and Conditions shall apply exclusively.

(2) Other terms and conditions shall not apply, even if we do not separately object to their application in individual cases.

their validity in individual cases, unless their validity is expressly agreed to in writing.

(3) The law of the Federal Republic of Germany shall apply to these terms and conditions and the entire

parties shall be governed by the laws of the Federal Republic of Germany, to the exclusion of international uniform

international uniform law, in particular the UN Convention on Contracts for the International Sale of Goods.


(1) The mere presentation of IWA products in the online store does not constitute a binding offer.

(2) Only by clicking the button "Order with obligation to pay" you place a binding order for the goods in the

order of the goods contained in the shopping cart. With the submission of the offer you are bound for two

bound by it for two weeks. Your possible right of withdrawal according to § 3 remains unaffected.

(3) The order confirmation is sent by an automated e-mail from IWA. With this

confirmation the acceptance is not yet declared, unless the order confirmation also expressly contains the

acceptance is expressly included. A contract is not concluded until we expressly accept your offer

expressly accept your offer or send you the ordered goods.


You have the right to cancel this contract within fourteen days without giving any reason.

The revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, received the goods.

not the carrier, has taken possession of the goods. To exercise your right of withdrawal, you must

You must inform us, IWA, c/o Scholtz & Mileti GbR, Kirchenstrasse 75, 81675 Munich, e-mail: contact@iwajewelry.com) by means of an unequivocal declaration (e.g. a letter or e-mail sent by post).

about your decision to revoke this contract. To comply with the revocation period

period, it is sufficient that you send the notice of exercise of the right of withdrawal before the expiry of the

before the expiry of the revocation period. You can use the attached model withdrawal form, which is not mandatory.

is not mandatory.


If you revoke this contract, we will return to you all payments that we have received from you,

including the delivery costs (with the exception of the additional costs resulting from the fact that you have

of delivery other than the most favorable standard delivery offered by us) without

delivery offered by us), without undue delay and at the latest within fourteen days from the date on which the

We have received the notification of your revocation of this contract. For this repayment

we use the same means of payment that you used in the original transaction, unless we have

Unless otherwise expressly agreed with you; In no case will you be charged for this repayment.

In no case will you be charged for this repayment. We can refuse the repayment until we have received the goods back or until you have returned the goods.

have received the goods back or until you have provided proof that you have returned the goods,

whichever is the earlier. You must return the goods immediately and in any case

and in any case within fourteen days from the day on which you notify us of the revocation of this contract.

or to hand over the goods to us. The time limit is met if you send the goods before the

the goods before the expiry of the period of fourteen days. You bear the direct cost of returning the goods.

of the goods. You must pay for any loss of value of the goods only if this loss of value is

loss of value is due to handling of the goods that is not necessary for the inspection of the quality, properties and functioning of the goods.

not necessary for the examination of the quality, characteristics and functioning of the goods.


(1) All prices quoted in our online store within the EU are gross prices including the statutory

statutory value added tax. For orders outside the EU, net prices are indicated.

Deliveries to an address outside the EU may be subject to import duties and taxes, which may be levied upon the

taxes, which are due upon arrival of the delivery at the delivery address.

(2) Shipping costs are indicated in our price quotations in our online store. The price

including VAT and applicable shipping costs will also be displayed in the order mask before you

before you send the order.

(3) Payment can be made by Sofortüberweisung, credit card, PayPal, Amazon Payments,

Apple Pay or Google Pay.

(4) The invoice will be sent to the email address you provided when placing the order.


(1) The delivery will be made from the warehouse of IWA to the delivery address you have

delivery address.

(2) We generally assume that a delivery of the goods to addresses within the

within the Federal Republic of Germany will take 2 - 4 working days from the conclusion of the contract, as far as nothing

otherwise agreed or results from the description in our online store.