Terms of service




(1) Within the business contact between IWA (Scholtz & Mileti GbR) and the customer

exclusively the following General Terms and Conditions.

(2) Other terms and conditions do not apply, even if we decide that they apply in individual cases

do not object separately, unless their validity is expressly approved in writing.

(3) For these terms and conditions and the entire legal relationship between the

Contracting parties are subject to the law of the Federal Republic of Germany to the exclusion of international law

Uniform law, in particular the UN Sales Convention.


(1) The mere presentation of the IWA products in the online shop does not constitute a binding offer.

(2) You only give a binding order by clicking on the “Order with obligation to pay” button

Order the goods contained in the shopping cart. With the submission of the offer you are for two

tied to it for weeks. Your possible right of withdrawal according to § 3 remains unaffected.

(3) The order confirmation is sent by an automated email from IWA. With this

The acceptance is not yet declared in the confirmation, unless the order confirmation also contains the

acceptance expressly included. A contract is only concluded when we receive your offer

expressly accept or send you the ordered goods.


You have the right to withdraw from this contract within fourteen days without giving a reason.

The cancellation period is fourteen days from the day on which you or a third party named by you,

is not the carrier who took possession of the goods. In order to exercise your right of withdrawal, you must

You us, IWA, c/o Scholtz & Mileti GbR, Kirchenstrasse 75, 81675 Munich, e-mail: contact@iwajewelry.com) by means of a clear statement (e.g. a letter sent by post or e-mail)

about your decision to revoke this contract. To comply with the cancellation period

it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the

cancellation deadline. You can use the attached sample revocation form for this

however, is not mandatory.


If you revoke this contract, we will owe you all payments that we have received from you,

including delivery costs (with the exception of the additional costs resulting from the fact that

You have chosen a different type of delivery than the cheapest standard delivery offered by us

have), immediately and at the latest within fourteen days from the day on which the

notification of your revocation of this contract has been received by us. for this refund

we use the same means of payment that you used in the original transaction

unless something else was expressly agreed with you; In no case will you because of this

Refund fees charged. We can refuse the refund until we get the goods back

received back or until you have provided proof that you have sent back the goods,

whichever is earlier. You have the goods immediately and in any case

no later than fourteen days from the day on which you informed us of the cancellation of this contract

teach you to return or hand over to us. The deadline is met if you return the goods

expiry of the period of fourteen days. You bear the direct costs of the return

of the goods. You only have to pay for any loss in value of the goods if this

Depreciation on an examination of the nature, characteristics and functioning of the goods

is due to unnecessary handling of it.


(1) All prices in our online shop within the EU are gross prices including the

statutory sales tax. Net prices are given for orders outside the EU.

Deliveries to an address outside of the EU may be subject to import duties and taxes which are collected by the

reaching the delivery at the delivery address.

(2) The shipping costs are specified in our price information in our online shop. The price

including sales tax and shipping costs incurred is also shown in the order mask

displayed before you submit the order.

(3) Payment can be made either by direct transfer, credit card, PayPal, Amazon Payments,

Apple Pay or Google Pay.

(4) The invoice will be sent to the email address you specified when you placed your order.


(1) The delivery is made from the IWA warehouse to the address you specified when placing your order

Shipping address.

(2) We generally assume that delivery of the goods to addresses within the

Federal Republic of Germany takes 2 - 4 working days from the conclusion of the contract, if nothing

Other has been agreed or results from the description in our online shop.